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Frequently Asked Questions

A. Yes! Your privacy is important to us. We do not share your personal information with anyone. We do not use your information for solicitation of any kind. We only use your information to respond to your request or process your order. Click here to view our complete privacy policy.

A. Mary Clark Flowers is a retail florist located in Chilliwack, BC Canada. We are FTD approved and have been in business for over 50 years.

A. When you send your order you will receive and automatic confirmation message from our online ordering system. This message is your confirmation that we have received your order and that it is being processed.

A. Mary Clark Flowers is a member in good standing with FTD. When we send flowers outside of our delivery zone we rely on the FTD florist network. All FTD approved florists have a Satisfaction Guarantee on all orders sent through FTD. This guarantee simply says: "As professional FTD Florists, we guarantee your satisfaction with every order sent through FTD for delivery in the United States and Canada and on all FTD Branded products purchased from an FTD Florist."

"If you are not satisfied with the purchased FTD product, we will send a replacement or refund the full purchase price. All you need to do is notify us within 10 days of your order."

A. Our website shows arrangements selected from the FTD Floral Selection Guide. This guide features arrangements that are numbered for easy, accurate order transmission between FTD shops.

A. Mary Clark Flowers is an FTD Florist, affiliated with quality Florists across the United States, Canada and around the world. Your order is sent, via computer, to an FTD Florist in the city where your flowers are going to be delivered.

A. Yes, for international deliveries please call toll free: 1-866-792-0666.

A. You sure can! At the checkout page you will be asked to enter your order info. You will find fields entitled Delivery Date and Card Message toward the bottom of the checkout page.

A. We have the most secure server software available so this is not a problem, but if you prefer, you can order on our toll free number 1-866-792-0666. Also, you can Email us with your questions that way we have time to give you the most knowledgeable answer.

 

 Roses   Sympathy   Plants   Teddy Bears   Gourmet Baskets 
 Southgate Mall
 #8-45905 Yale Rd.
 Chilliwack, BC
 Canada
 Toll Free:
1-866-792-0666
Phone: 604-792-0666
sales@maryclarkflowers.com

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